Purchasing
To make a purchase at Lumos Jewellery, simply click on the "Add to basket" or "Purchase" buttons to add your choices to the shopping basket. If there are more items you wish to purchase, you can keep shopping by clicking on the "Keep Shopping" button. You can view your shopping basket at any time. When you have completed your shopping, click on the "Checkout" button. You can then choose your payment and shipping options. Payment is accepted by credit card, (TW customers & TWD only) or postal order (TWD only).
Please note: Each separate order will be packaged and posted separately.
Contact me for your commissions/custom-made requirements. A small non-refundable deposit may be required on some custom orders. Once an order has been created to the customers' satisfaction, payment of the balance must be made within 5 working days or the item may be added to the website for sale to the public.
Payment
All Payments are accepted in TWD only.
All Customers: There are three options to choose from when making your payment.
**You can make your payment by credit , ATM and pay in 7-11convenient store . I use an SSL Certificate which enables encryption of sensitive information during online transactions. You can be confident that all information given is safe and secure.
TW Customers: If you live in Taiwan, you can also choose to pay by postal order in TWD only (details will be sent on completion of your order).
Overseas Customers: Your bank will calculate the current exchange rate at the time of your purchase and will be shown on your bank statement. You can also use the available International Money Converter.
Repairs & Guarantees
All items are quality guaranteed for a period of 3 months from date of purchase. Lumos believes that this is a reasonable amount of time of regular wear to discover any faults in the workmanship. If repairs are required within this time they will be made without any added cost, except in the case of design changes. This guarantee specifically excludes faults caused by accident, neglect or misuse (see below for 'Everyday Use and Care of Gemstone Jewellery'). After this period a fee for repairs or alterations will be charged to cover materials, time and return postage.
Everyday Use and Care of Gemstone Jewellery
Most gemstone jewellery is fairly durable, but some care does need to be taken.
- Remove jewellery before doing any housework - household cleaners are corrosive and may permanently damage your gems;
- Remove jewellery before swimming or showering - chlorine, some soaps and just immersing in water, may cause damage to your gemstones or their settings;
- Remove jewellery before sleeping - tossing and turning in your sleep puts excess strain on your jewellery, causing it to become loose or even break;
- Only put on your jewellery after perfume and/or hair care products have dried - these may cause breakdown of the stones;
- Store in a dark place, out of direct sunlight, in a pouch or ziplock bag - sunlight may cause fading of stones and the humidity in the air can cause tarnishing to silver.
General CleaningSilver can tarnish quite easily, leaving it looking black and dirty. To ensure that your silver is kept shiny it can be polished gently with a jewellery cloth, or you can use a standard silver polish.
Copper is likely to develop a distinctive patina. Patina is not a "defect", it is a natural by-product. If you do not like the patina effect, you can clean copper goods using standard copper polish.
TAKE CARE using polishes and tarnish removers around your gemstones, as these can cause your gemstones to become dull and fade.
A soft cloth can be used to wipe over all your gemstones. As some gemstones are more sensitive to getting wet than others, it is always better to keep them dry as much as possible.
